FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our products and services

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What is your return policy?

We offer a 15-day return policy for all unworn, unwashed items in their original condition with all tags attached. Items must be returned in their original packaging. Shipping costs for returns are the responsibility of the customer unless the item is defective or we made an error.

How long does US shipping take?

Standard shipping takes 5-7 business days within the United States and Express shipping (2-3 business days) options are available at checkout. All orders are processed within 1-2 business days.

Do you offer international shipping?

Yes, Atharya Couture proudly offers international shipping to select countries worldwide. Shipping availability and costs are calculated at checkout based on your destination. Please note that international orders may be subject to customs duties, taxes, or import fees.

Delivery times vary depending on your location and selected shipping method. 

What materials are your garments made from?

We use only premium materials including high-quality cotton, organic cotton, and other materials. Each product description includes detailed information about fabric composition and care instructions. All our materials are ethically sourced from certified suppliers.

How should I care for my Atharya Couture pieces?

Care instructions vary by garment and are listed on each product page and on the care label. Most of our pieces require dry cleaning to maintain their quality and appearance. Some items may be hand washed in cold water. We recommend storing garments in a cool, dry place away from direct sunlight.

Can I track my order?

Yes, once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier's website. If you have any questions about your order status, please contact our customer service team.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay. All transactions are securely processed and your payment information is encrypted.

STILL HAVE QUESTIONS?

Our customer service team is here to help. Feel free to reach out.